Pacific Refrigerator has the best customer support program in the industry. We are available to answer your questions and problems every step of the way. From the initial quote through product delivery, there is a customer service representative ready and able to facilitate.
Our customers are important to us and we want to make sure someone is available to help you at all times throughout the day. Your calls are always answered with a real person ready to assist your needs; no automated phone systems.
Technology is a vital part of our business and we value your time. We are always able to provide you with a quote within 24 hours.
For quality assurance purposes each walk-in cooler and walk in freezer is set-up in our plant before it is shipped. We make sure the panels were manufactured properly and fit together correctly to ensure ease of installation in the field.